Accessing your Public Internet account

Your Public Internet account is always available via our customer portal and is the quickest and easiest way to make changes to your account.

  • Update your account details (billing address, VAT number, etc.)
  • Add, edit, or delete payment methods
  • Download invoices and view historic transactions
  • View and configure your Public Internet services
  • Change your account password

You can access our customer portal anytime:

  1. Open your browser and navigate to

  2. Enter your username

    Your username will have been emailed to you when your account was created. If you can't find your username or don't have one yet get in touch with our support team

  3. Enter your password

    If you've forgotten your password, or haven't yet been assigned one, just click the Forgot Password button below the login box, enter your username, and we'll email a reset link to your registered email address. Click the link in the email within 4 hours and follow the instructions to reset your password.

You should now have full access to the Public Internet customer portal. Log in anytime to make changes to your account in just a few clicks.

If you have any problems get in touch with our support team who will be more than happy to help.