Your Public Internet account is always available via our customer portal and is the quickest and easiest way to make changes to your account.
You can access our customer portal anytime:
Open your browser and navigate to https://portal.public-internet.co.uk/
Enter your username
Your username will have been emailed to you when your account was created. If you can't find your username or don't have one yet get in touch with our support team
Enter your password
If you've forgotten your password, or haven't yet been assigned one, just click the Forgot Password button below the login box, enter your username, and we'll email a reset link to your registered email address. Click the link in the email within 4 hours and follow the instructions to reset your password.
You should now have full access to the Public Internet customer portal. Log in anytime to make changes to your account in just a few clicks.
If you have any problems get in touch with our support team who will be more than happy to help.