Updating your Payment Card

You can update, delete, or add a new payment card to your Public Internet account at any time via our customer portal.

  1. Open your browser and log in to the customer portal at https://portal.public-internet.co.uk/
  2. From the top menu, click the Account button.
  3. Next, from the left-hand menu, click Payment Card. You'll then see a summary of your current payment card details and a few options to make changes.

In the Saved Card Detail section near the top of the screen, (provided you've previously added a payment card), you'll see its details listed.

  • To delete the existing card, simply click Delete Payment Card
  • To add a new card, enter the details in the Add / Update Card section and click Authorise Payment Card to save it to your account. No payment will be taken at this time.
  • To update an existing payment card card without first deleting an existing card, you can simply enter the details of the new payment card and it will replace the previous card.

Any future payments will be taken from your new card on the relevant due dates. You'll be emailed an receipt to your registered email address.